Terms of Use

1. What HitDex does

HitDex identifies Pokémon TCG cards from photos and organises the result two ways: logging hits during live breaks, attached to each customer; and a collection portfolio that tracks value over time.

2. Prices are a reference, not an appraisal

This is the most important clause here, so it comes before any other detail.

Displayed prices come from third-party market data or from automatic estimation, and serve as a reference. They are not an appraisal, not a professional valuation, not an offer to buy or sell, and no guarantee the card will trade at that value.

Cards outside English are shown with a ≈ sign, because we have no market source for them today and the value is estimated. The gap can be wide.

Image identification can also be wrong — name, number, set, rarity or language. Check before using any of it in a negotiation. Every commercial decision you make from the displayed data is yours.

3. Account

You must be 18 or have a guardian's permission. Registration data must be truthful, and your password is your responsibility — whoever holds it operates as you.

One account per person. Creating extra accounts to renew the free quota is misuse and may lead to a block.

4. Scans, packs and credits

• •A scan is one image analysis, however many cards appear in the photo.
• •Every account gets a monthly free quota, which resets on the first day of each month and does not roll over.
• •Once the quota is spent, you buy prepaid packs. Purchased credits do not expire.
• •Once the balance is spent, identification stops. Free accounts and buyers of packs up to 100 scans stop exactly at their limit.
• •Buyers of a pack above 100 scans get a 10-scan buffer beyond their balance, so a live is never cut short. Those scans sit as a negative balance and are deducted from the next top-up.
• •We may change the price of future packs at any time. Credits already bought do not change value.

5. Payment, withdrawal and refunds

Payments are processed by Stripe, in Brazilian reais. We have no access to your card data.

You may withdraw from a purchase within 7 calendar days, under article 49 of the Brazilian Consumer Code. Because credits are consumable, the refund is proportional to credits not yet used: we return the amount matching the remaining balance of the pack bought.

After 7 days, unused credits are not refundable, but they remain valid with no expiry date.

To request a refund, write to contato@hitdex.cards from your account email.

6. Your content

The photos and data you upload remain yours. You grant us only the licence needed to run the service: to store, process, display back to you, and display on the public pages you yourself choose to make public.

You warrant that you have the right to upload what you upload and that it does not infringe anyone's rights.

7. Acceptable use

You may not:

• •Upload illegal or offensive content, or anything that is not a Pokémon TCG card.
• •Use the service to defraud customers, including displaying altered data as if the system produced it.
• •Try to reach other users' data, work around quota limits, or automate access outside the features offered.
• •Resell or redistribute price data obtained through the service as if it were your own dataset.
• •Deliberately overload the infrastructure.

8. Public profiles and messages

Making your profile public is your choice and reversible. While public, your profile information, your collection and your cards' photos are visible to anyone with the link.

Messages between users exist to negotiate trades. Those negotiations are between you: HitDex does not mediate, guarantee delivery, hold funds, or take part in any agreement. Abuse reports can be sent to our contact address and may result in a block.

9. Availability

We do our best to keep the service up, but it is offered as is, with no guarantee of uninterrupted availability. We depend on third parties — cloud, identification and price providers — and their downtime becomes ours.

We may change or discontinue features. If something relevant is discontinued we will give reasonable notice, and we will refund unused credits if the service shuts down.

10. Limitation of liability

To the extent the law allows, our liability is limited to the amount you paid in the 12 months before the event. We are not liable for lost profit, lost business, or damage arising from a commercial decision made on the basis of a price or identification shown by the service.

Nothing here removes rights the Brazilian Consumer Code grants you.

11. Termination

You may close your account whenever you like. We may suspend or close accounts that breach these terms, with notice whenever possible — and without prior notice in cases of fraud, serious abuse or risk to other users.

Once an account is closed, content is removed as described in the Privacy Policy.

12. Third-party trademarks

Pokémon and Pokémon TCG are registered trademarks of Nintendo, Creatures Inc. and GAME FREAK Inc. HitDex is not affiliated with, sponsored by or endorsed by those companies or The Pokémon Company. Card images belong to their respective owners and are shown for identification only.

13. Governing law

These terms are governed by Brazilian law, with the consumer's domicile as the competent venue for any dispute.

14. Changes to these terms

When we change something relevant we update the date at the top and notify you in the application. Continuing to use the service afterwards means you accepted the new version.